FAQs

If you can’t find the answer you’re looking for, our team is always happy to help — just email us at hello@fudgeandgandol.com.

What age group are the cards suited for?

Our story cards are designed for children aged 4 to 12 years old. We know that’s a wide age range — and that’s exactly the point!

Every child brings their own imagination, personality, and creativity to the story. A 4-year-old might use the cards to spark a simple bedtime tale with help from a grown-up, while a 10-year-old might spin a multi-part magical quest on their own.

The cards don’t tell the story — your child does. That means they’re as simple or as complex as your child wants them to be. It’s storytelling that grows with your child.

Whether they’re just beginning to build confidence with words or are already crafting wild adventures, Fudge & Gandol cards meet them where they are.

What is included in a Fudge & Gandol story card set?

Each set includes 44 beautifully illustrated story cards featuring characters, locations, props, and magical story sparks. It’s everything you need to start crafting your own adventures in Myrndale.

How is my order packaged?

All orders are sent in eco-friendly, unbranded packaging, sealed with recyclable materials to reduce waste. We don’t include printed order slips — all order details are emailed to you.

How do I get in contact?

You can reach us at:
📧 hello@fudgeandgandol.com
Please allow 2-3 working days for a response.

I didn’t receive my confirmation email.

Check your junk or spam folder first — confirmation emails can sometimes end up there. Still no luck? Drop us a line at hello@fudgeandgandol.com, and we’ll send it again.

My order hasn’t arrived yet.

Orders usually arrive within 7 working days depending on your location.
Use the tracking number in your shipping confirmation to check your delivery status. If it’s delayed, email us and we’ll look into it for you.

How do I return an item?

You can return unused, unopened items within 30 days of receiving them.
Read our Shipping & Returns Policy or contact hello@fudgeandgandol.com to get started.

How do I use the cards?

Simply shuffle your deck and draw a character, location, enchanted item, and spark card — or let your child choose their favourites! The combinations are endless and perfect for bedtime, rainy days, or creative classroom play.

Can I use the cards with the app?

Yes! Our AI-powered story app brings your story cards to life. Personalise a character, pick your mood and setting, and let the app spin a tale where your child is the hero. (App launching soon!)

Why won’t my discount code work?

Make sure you’ve entered the code exactly as it appears — codes are case-sensitive. Discount codes may not work during sale periods. Codes will expire, so make sure your code is still valid.

Still stuck? Reach out to us and we’ll help.